Frequently asked questions
Product Material
What materials do you use for your chunky knit pet beds?
We use high-quality, ultra soft 100% polyester chenille for cozy, easy-care options.
What is hand knit and will it shed?
Hand knitting ( finger knitting ) is done by using fingers as needles to create a masterpiece. It results in a unique and durable pet creation. Chunky yarn will shed if it has been ripped or cut but does not shed with general use.
Is chunky yarn safe for pets?
Yes, polyester chenille is highly durable, non-shedding, and is generally safe for pet beds.
Care and Maintenance
Can I wash my chunky knit pet bed?
Each item can either be spot cleaned only and/or washed on a gentle cycle in your washer. Care instructions are listed under each item under “Disclaimer”.
How do I dry my chunky knit pet bed?
It is recommended to air-dry the pet bed. Some items can be placed in your dryer on low heat. Care instructions are listed under each item under “Disclaimer”.
Shipping and Return
How long does it take to create and ship my item?
Since each item is handmade, please allow 3 to 7 business days for production before shipping.
Can I return a custom-made item?
Due to the custom nature of our handmade product, we can not accept returns.
Ordering and Customization
Can I order a custom color or size?
Yes, we love customer orders. Please email us at faye@chunkyknitter.store to discuss your desired size and color.
Do you offer bulk orders?
No, not at this time. It is only myself hand knitting these creations.